HNB Assurance PLC (HNBA) recently partnered with AETINS-KGiSL, a leader in innovation and information technology in order to upgrade its core system. The agreement was signed by Mr. Lasitha Wimalaratne, Chief Executive Officer of HNBA and Ms. Saraswathy Sarangapany, Vice President, Insurance Practice of KGiSL in the presence of Mrs. Rose Cooray, Chairperson of HNBA and its fully owned subsidiary, HNB General Insurance Limited (HNBGI), Mr. Dilshan Rodrigo, Non-Independent/Non-Executive Director of HNBA, Dr. Prasad Samarasinghe, Alternate Director - Non-Independent/Non-Executive Director of HNBA and HNBGI, Mr. Suneth Jayamanne, Chief Information Officer of HNBA & HNBGI and Mr. Ravindra Mohan, Director, Insurance Solutions and Consulting of KGiSL.
Expressing her views, Mrs. Cooray stated, “In today’s context information technology and every component associated has become vital for the survival of business ventures across the globe and the success of businesses highly rely on efficient processes and systems to cope up with demands and challenges in the market. This partnership reflects on our vision to transform HNBA into an even more progressive, dynamic, and innovative business. A system of this nature combined with the core competencies, expertise and knowledge of a vibrant and energetic team will lead HNBA in the right direction to build a legacy of its own”.
Mr. Lasitha Wimalaratne, Chief Executive Officer of HNBA stated, “Innovation and technology go hand in hand and if we are to digitally disrupt the market we should be fully geared with the latest technology, systems and processes and this partnership will enable us to gain access to a more efficient core business system. The new system will help us rethink and reengineer the core pillars of the business to achieve agility in everything that we do and say and thereby enabling seamless integration between the superlative experience that we provide to our customers and core business system”.
Speaking on the new core system, Chief Information Officer of HNBA and HNBGI, Mr. Suneth Jayamanne stated, “HNBA embarked on a journey to completely transform its processes and systems and this is a key milestone in the journey. This system will continue to enhance flexibility, efficiency, performance and digital capabilities within the organization and its value chain. The team at HNBA is excited to partner up with a leader in this sphere and look forward to combining strengths and sharing synergies”.
Ms. Saraswathy Sarangapany, Vice President, Insurance Practice of KGiSL shared her views stating, “We are indeed thrilled to join hands with HNB Assurance, a leader in the life insurance market in Sri Lanka. This partnership will surely help HNBA to reshape and set new benchmarks in the industry. This core system will provide accurate and timely information and calculations whilst increasing efficiency and productivity of employees at the same time reducing the scope for errors. It also provides 360-degree insight of customers for more upselling and cross selling and enhances meaningful engagement with customers as business agility is instrumental in taking any entity to the next level. The new core system will be implemented within a short span of time, and we are confident that this system will help HNBA and its teams to optimize and improve level of efficiency and to keep pace with ever-changing technology”.
HNB Assurance PLC (HNBA) is a leading Life Insurance Company in Sri Lanka with a network of 64 branches. HNBA is a Life Insurance company with a rating of ‘A+’ (lka) by Fitch Ratings Lanka for 'National Insurer Financial Strength Rating'. Following the introduction of the segregation rules by the Insurance Regulator, HNB General Insurance Limited (HNBGI) was created and commenced its operations in January 2015; HNBGI continues to specialize in motor, non-motor and Takaful insurance solutions and is a fully owned subsidiary of HNB Assurance PLC. HNB General Insurance has been assigned a 'National Insurer Financial Strength Rating' of ‘A+’ (lka) by Fitch Ratings Lanka Limited. HNBA is rated within the Top 100 brands and Top 100 companies in Sri Lanka by LMD and HNB Assurance has won international awards for Brand Excellence, Digital Marketing and HR Excellence including the Great Place To Work® Certification, and won many awards for its Annual Reports at award ceremonies organized by the Institute of Chartered Accountants of Sri Lanka.
KGiSL is a BFSI centric multiproduct Enterprise Software company focused on Banking, Insurance, Capital Markets, & Wealth Management segments. KGiSL by roots believe in being empathetic to customers and offering products and services that delivers business outcome.
Jan
HNB Assurance recently concluded its much anticipated Partnership Life 2025 event, a gathering dedicated to recognizing the exceptional contributions of its Partnership Channel in 2024, while outlining its vision for 2025. Last year, the Partnership Channel reached unprecedented heights, achieving a Gross Written Premium (GWP) of over LKR 6.5 billion, a remarkable 31% year-on-year growth. The channel's New Business Premium (NBP) surpassed LKR 1.4 billion, reflecting a stellar 39% increase compared to the previous year.Speaking at the forum Mr. Lasitha Wimalaratne, CEO of HNB Assurance, remarked, "Having witnessed our journey over the past few years and reflecting on our achievements from last year, I can confidently say that we have the strongest or the best Bancassurance channel in the country. As we set our goals for the year ahead, I want to emphasize that our success is built on this incredible team’s dedication, expertise along with the strong support and commitment of our partners. As a company, while we aggressively drive growth, we have also strengthened our processes and infrastructure to enhance efficiency and better support each of you. With this strong foundation, I am confident that we can fully capitalize on the momentum and potential while together, through our collective efforts, we will reach even greater heights this year.""Partnership Life 2025 is more than just a celebration, it is a reflection that encapsulates not only the professional journey of our team but supports the well-being of their entire life, hence the name Partnership ‘Life’," said Mr. Sanesh Fernando, Chief Business Officer – Partnership Business. “Looking back on the past year, I’m proud to say it was an exceptional one for us, marked by growth across nearly every area of our business. What stands out most is the outstanding achievement of 135 MDRT qualifiers, including 22 COTs and 3 TOTs, which is a testament to the talent and caliber of our team. I must also convey my heartfelt thank you to Hatton National Bank, our other partner banks and broker network for their support. These partnerships are what continues to drive our shared journey towards excellence,” Mr. Fernando added.
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Jan
HNB Assurance PLC (HNBA), entered a strategic partnership with Singer Sri Lanka, a trusted name in retail with an extensive network of outlets Nationwide. This collaboration aims to provide HNBA policyholders the convenience of paying their insurance premiums, reinforcing the company’s commitment to customer-centric solutions.With Singer’s 400+ outlets spread across Sri Lanka, HNBA policyholders now have greater flexibility in settling their insurance premiums. Selected Singer branches will operate from 8:30 AM to 7:00 PM daily, including weekends, enabling customers to make payments at times most convenient to them. This partnership broadens HNBA’s premium payment points and ensures policyholders gain access to secure and efficient payment services close to home.Beyond convenience and transparency, this partnership aligns with HNB Assurance’s ongoing efforts to encourage cashless transactions. Reducing paper-based processes and fostering an easier payment experience while contributing to a greener planet.In addition to the partnership with Singer, HNBA continues to offer a range of premium payment options to cater to diverse customer needs. These include Direct debit, HNB Solo, mCash and eZ Cash, genie, Ipay, UPay, and Pay&Go as well as the company’s secure online payment portal available at www.hnbassurance.com.
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Jan
HNB Assurance recently held its New Year Business Launch for 2025, celebrating the outstanding progress of its Advisor Distribution Channel throughout 2024. The event served as a platform to honor high-performing managers while reflecting on key achievements from the past year. Among these notable accomplishments were a remarkable 23% growth in New Business Premiums (NBP) and an exceptional performance in Gross Written Premiums (GWP), which exceeded 6 billion LKR. Addressing the forum, Mr. Lasitha Wimalaratne, CEO of HNB Assurance, stated, “2024 was a fantastic year for us. Our growth in NBP and GWP shows how committed and capable our Advisor Distribution team is. These achievements motivate us to keep pushing boundaries and set new benchmarks in delivering exceptional customer-centric solutions and services.”Touching upon the company’s goal of reaching a 10% market share by 2026, Mr. Wimalaratne urged the team to focus on embracing technology, driving innovation and putting customers at the heart of everything they do. “As we step into 2025, we need to operate with empathy and care, because at the end of the day, we are not just selling a product, we are delivering a promise of protection and peace of mind. This will help us build trust and by earning trust and endorsement through our actions and commitment, we can strengthen our relationship and build long-term loyalty with our policyholders. Let me assure you that this mindset, combined with our ability to adapt and innovate, will enable us to sustain and accelerate the incredible growth we have maintained in recent years.”The event also celebrated the efforts of the Sales Training and Development team and branch-level managers for helping the company achieve MDRT qualifiers, including Court of the Table (COT) and Top of the Table (TOT) winners.Mr. Harindra Ramasinghe, Chief Business Officer, Advisor Distribution Channel, sharing his thoughts at the forum, opined, “What we have accomplished over the years is not the result of an individual’s effort, but rather a testament to the power of our teamwork. Every step we take and have taken is a combined effort, which includes everyone from our SBU Heads, Zonal Managers, Regional Managers, Branch Managers, Underwriters, Training Staff and our sales team etc. Each of you play an essential role in driving our success. I would like to express my deepest gratitude to every member of the team for their hard work and contribution. As we look ahead to 2025, we are filled with excitement about the new possibilities and opportunities we have in store. A couple of weeks into the year we have already seen what we are capable of and are extremely confident in our collective strength and eager to continue deliver the best for our customers and stakeholders.”
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