HNB Assurance PLC (HNBA) released its Integrated Annual Report for the financial year 2016 which highlighted the growth in Life Insurance as well as the General Insurance business. The Annual Report of the Company showcased its journey of 15 years and the impact which the business has created on all stakeholders throughout its journey. Sharing her views on the performance of HNBA and HNBGI over 2016, Mrs. Rose Cooray, Chairperson of HNBA and HNBGI stated, "It surely was a year of stiff competition across the entire industry. Owing to the regulatory requirements and fulfilling the legal and social obligations, several strategic changes were made in order to secure market share and to achieve a favorable business growth. In comparison with the previous financial results of 2015, I am indeed pleased to state that performance of both HNBA and HNBGI resulted in a 22% top-line growth and a growth of 228% in the bottom-line". "The Life and General Insurance industries in Sri Lanka are highly competitive and dynamic. The Regulatory measures have brought in a framework for the governance structure and the effective use of capital. The Life Insurance industry as a whole recorded a growth of 19% and General Insurance segment posted a growth of 14% as opposed to the growth of the Life Insurance industry of 20% in 2015 and the growth of the General Insurance segment of 15% in 2015. HNBA and HNBGI surpassed the industry growth rates recording growth rates of 27% in its life business and 16% in its general business" she added. Speaking further on the growth perspectives of the Group, Mrs. Cooray added "the Group was able to record a Profit After Tax (PAT) of Rs. 647 Million, showcasing a growth of 228% over 2015. This was the highest PAT the Group recorded since its inception. It is important to note that the Group recorded this significant achievement as a result of the turnaround of HNBGI from loss to profit". Sharing his views on the performance of 2016, Deepthi Lokuarachhci, Chief Executive Office of HNBA and HNBGI stated, "2016 was a challenging year for the entire Insurance industry and the key challenges faced included the high settlement of claims which arose from two devastating catastrophes. Yet, the business was successful in deploying its strategies and capabilities across the Group which led both businesses to yield a profitable growth. The transition from the solvency regime to the Risk Based Capital (RBC) brought in significant changes in valuing Insurance contract liabilities and regulatory reporting”. Speaking on the performance of each category, Mr. Lokuarachchi stated “the Life business showed a remarkable growth surpassing the industry growth and was able to retain an industry rank of six. HNBA was able to record its highest net profit of Rs. 600 Million as opposed to Rs. 427 Million in 2015. The Life business showed a GWP of Rs. 3,554 Million and a Net Income of Rs. 4,427 Million, whereas the General business showed a GWP of Rs. 3,142 Million and a Net Income of Rs. 2,516 Million. The Life Fund reached an 8.6 Billion Rupee mark over 2016. HNBA was able to declare a maximum bonus of Rs. 54 per Rs. 1,000 to its policy holders and a dividend rate of 8% for policyholders of the fund-based product category. The General Insurance business was able to maintain a healthy balanced mix between the Motor and Non-motor segments. The brand was able to retain its position within the top ten General Insurers of Sri Lanka. With this growth momentum, the Board as well as the Management of HNBA and HNBGI has derived sustainable business strategies which would allow the business to compete in a challenging business environment and to post a steady growth during the course of 2017".
Feb
HNB Assurance PLC was recognized with the prestigious Effie Award under the Insurance category for its groundbreaking ‘Dola Duka’ campaign. Notably, HNB Assurance was the only winner in this category, underlining the campaign’s creativity, effectiveness and impact.The ‘Dola Duka’ campaign was conceptualized to address the unique cravings of pregnant and expecting mothers, ensuring they had access to their desired food items at any time. HNB Assurance bore the delivery costs while collaborating with merchants to extend their operating hours late into the night, ensuring seamless fulfillment of these cravings. This initiative showcased the brand’s deep commitment to customer-centric innovation and redefining insurance beyond conventional boundaries.Expressing his thoughts on this achievement, CEO of HNB Assurance PLC, Mr. Lasitha Wimalaratne, stated, “I am truly proud of the effort that went into us winning an Effie Award, which is a testament to the meaningful impactful we managed to make. For us, ‘Dola Duka’ was more than just a campaign, it was about understanding and addressing a real need, reinforcing our promise to care for our customers beyond insurance. My congratulations to all the teams involved.”Adding to this, Chief Marketing and Customer Experience Officer of HNBA, Mr. Dinesh Yogaratnam, commented, “This campaign reflects our ethos of innovation and customer-first thinking. ‘Dola Duka’ was designed to resonate emotionally while delivering tangible value, and this award is a validation of that success. A big thank you to our incredible partners, RN Media and Quickee.lk, for joining us on this journey and making this campaign a reality. We will continue to move forward bigger and better, creating impactful campaigns that redefine the insurance industry and enhance the lives of our customers and beyond.”
Read More
Feb
HNB Assurance Group (HNBA and HNBGI) posted yet another year of remarkable performance, improving on its impressive growth rate maintained over the last few years. For the financial year 2024, the HNBA Group achieved a 21% increase in Gross Written Premium (GWP), growing from Rs. 18.8 Billion to Rs. 22.7 Billion. The Group also recorded a consolidated Profit After Tax (PAT) exceeding Rs. 1.8 Billion, marking a 7% growth compared to the previous year.HNB Assurance PLC's (HNBA) financial strength was highlighted by its upgraded Fitch rating, making it the only life insurance provider in Sri Lanka with an 'A' rating from Fitch Ratings Lanka. Complementing this, HNB General Insurance (HNBGI) also achieved an 'A' rating, positioning it among the few general insurance companies in Sri Lanka to earn this distinction.Chairman of HNBA Group, Mr. Stuart Chapman, commenting on the Group’s financials for the year 2024, stated, “I’m extremely proud to note that the HNBA Group has once again exceeded expectations, delivering strong results that showcase our strategic foresight and operational efficiency. In terms of our numbers, over the past four years, we have consistently delivered strong growth, with a remarkable 22% average annual increase in GWP as a Group. This achievement underlines our focus on sustainable business practices. Our share price growth of 42% at end of 2024 reflects the trust the market places in our stability. It is also remarkable to note that both HNBA and HNBGI have maintained robust capital adequacy ratios of 379% and 219%, respectively, well above the regulatory requirement of 120%.”The Group’s Funds Under Management increased by 24% in 2024, reaching Rs. 55 Billion, highlighting the strength of the investment strategy as a key pillar in maintaining the Group’s financial stability and profitability. “When it comes to Insurance, trust is an absolute must and this remains central to our operations, as evidenced by the fact that we honored claims exceeding Rs. 6.7 Billion, with 98% of complaints being resolved successfully. This track record is a direct result of the dedication and hard work of our team, along with our focus on building lasting relationships with our policyholders”, added Mr. Chapman. CEO of HNBA Mr. Lasitha Wimalaratne, breaking down the achievements of HNBA, stated, “Looking back at 2024, I am genuinely proud of the strides we have made as a company. Achieving a 7.5% market share is a huge milestone and we are well on our way to hitting that 10% target by 2026. Our New Business Premiums grew by 27% and our overall GWP up by 26% compared to 2024, which speaks volumes about the trust our customers place in us. Our investments also paid off, with an 8% boost in investment income, reaching Rs. 6.9 Billion.”“Personally, what stood out last year was, how we weathered challenges together. Despite the higher operating costs from our IT upgrades, we managed to close the year with a 3% growth in profits. Additionally, our Total Assets have grown by 24% to reach Rs.53 Billion with a PBT of Rs. 2.4 Billion and PAT of Rs. 1.66 Billion. I'm extremely thankful to all the teams for their collective efforts in driving our business from strength to strength,” he added.CEO of HNBGI, Mr. Sithumina Jayasundara, sharing his thoughts on the 2024 financial performance, stated, “2024 was a year of resilience and innovation for HNBGI, as we sustained our remarkable growth trajectory, doubling the industry growth rate for the fifth consecutive year. Our overall GWP growth of 14%, compared to the industry’s 6.9%, reflects the strong momentum we continue to drive. Notably, our non-motor segments surged by 24%, with Marine, Fire and Engineering Insurance achieving exceptional growth of 166% and 27% respectively, which is the highest among the top 10 General Insurers in the country. Despite challenges in the motor insurance sector, we remained agile, diversified our offerings, and secured a solid 6% growth."“One of the aspects we paid close attention to during 2024 was customer satisfaction which reflected in our renewal retention ratios of 77% for motor and 82% for non-motor segments, as well as a remarkable Net Promoter Score of 77. These figures show the trust and loyalty our customers have in us. Additionally, we achieved a 59% growth in Profit After Tax, and a market share of 7% which demonstrated the success of our strategy of driving sustainable growth in an uncertain environment. With our total assets reaching Rs. 10.2 Billion, a 7% increase, we’re confident that our approach is positioning HNBGI for long-term success.” Added, Mr. Jayasundara.
Read More
Feb
HNB Assurance PLC entered a strategic partnership between its Partnerships Channel’s training arm, Life Campus and the Sri Lanka Institute of Marketing (SLIM), marking a significant commitment to professional excellence and transformational learning.The Partnerships Channel at HNB Assurance has been rapidly expanding, positioning itself as a key driver of HNB Assurance’s business growth. With an increasing number of partnerships and a dynamic team dedicated to offering tailored insurance solutions, the need for continuous learning and professional development has never been greater. Recognizing this, the Life Campus was established as a dedicated training hub to equip the Partnerships Channel team including Bancassurance officers and other sales and management staff with the knowledge, skills and industry insights required to excel within its competitive market.This affiliation will offer specialized training programs, workshops and courses tailored to hone skills in sales, customer engagement and marketing, ensuring that HNB Assurance’s Partnership team is at the forefront of industry best practices.This initiative is part of HNB Assurance’s broader commitment to continuous professional development and by integrating the National Body for Marketing, SLIM’s robust training framework into Life Campus, the company is ensuring that its team remains agile, forward-thinking and ready to capitalize on emerging opportunities.
Read More
Solution by Xiteb®
