image

Pay Now

image

eLife

image

Complaints Management

image

HNBA News

HNB Assurance Records a Robust 1st Quarter Performance

HNB  Assurance  PLC  (HNBA)  and  its  fully  owned  subsidiary  HNB  General  Insurance Limited  (HNBGI)  posted  a  Profit  AfterTax  (PAT)  of  LKR  74  MN  for  the  first  quarter  of 2017,   reflecting   a   121%   growth   compared   to   LKR   33   MN   recorded   during   the corresponding period last year. The  Group  achieved  a  growth  of  18%  during  Q1  of  2017,  posting  a  Gross  Written Premium (GWP) of LKR 1.9 BN against the GWP of LKR 1.6 BN recorded during the same of  2016. The  Life  Insurance  Company  posted  a  GWP  of  LKR  988  MN  and  the  General Insurance Company posted a GWP of LKR 929 MN during the period under review. The Group was able to deliver a steady performance as a result ofthe strategic initiatives implemented  in  new  business  acquisition  as  well  as streamlining  its  core  business operations. The key contributors to the reported growth were identified as the growth in both Individualand Corporate Policies of the Life Insurance Company as well as the contribution   of   the   Motor   segment   of   the   General   Insurance   Company.   On   a comparable  basis  with  the  results  of  the  corresponding  period  of  2016,  the  post-tax profit  of  the  Life  Insurance  business  showcased a  growth  of  66%.The  businesses were  successful  in  capturing  new  market  segments  and  seizing  profitable  growth opportunities, despite the challenging market and economic conditions. The recorded growth  was  in  line  with  the  Group’s  expectations  on  the  phaseof  maximizing  its profits as well as in delivering value to its stakeholders. Sharing thoughts on the financial performance of the Group, Chairperson of HNBA and HNBGIMrs.Rose Cooray stated, “We are indeed pleased on the results the Group was able  to  yield  at  the  end  of  the  first  quarter  of  this  year,  amidst  the  stiff  competition and  other  macroeconomic  factors.  The  Group  surpassed  the  LKR  15  BN  milestone  of Total Assets during the first quarter of 2017 and Investments in Financial Instruments reached a value of LKR 12 BN. During the same period the Life Insurance Fund grew by 7%  while  the  General  Insurance  Fund  grew  by  5%  reaching  values  of  LKR  9  BN  and LKR  2  BN  respectively.  These  results  reflect  the  favorable  direction  the  company  is
headed  and  the  Board,  the  management  and  staff  of  both  HNBA  and  HNBGI  are committed   to   improve   the   financial   performance   of   the   Group   as   well   as   to strengthen the competitive positioning of both HNBA and HNBGI”. Commenting  on  the  financial  performance  of  the  Group,  Chief  Executive  Officer, Mr. Deepthi  Lokuarachchi  stated,  “I  am  pleased  by  the  performance  delivered  by  both HNBA  and  HNBGI  during  Q1  of  2017.  The  financials  of  Q1  reflects  a  solid  growth compared  to  the  results  of  the  first  quarter  of  2016.  During  the  first  quarter  of  2017 the Group recorded an impressive investment income growth of 84% reaching a value of  LKR  360  MN  against  the  value  of  LKR  195  MN  in  the  first  quarter  of  2016.  Several key  drivers  including  the  synergies  of  the  Group,  deriving  key  strategies  to  further consolidate  the  position  of  the  two  entities  helped  the  Group  to  achieve  these financial results during Q1 2017”.

More News
news

27

Feb

HNB Assurance Wins Effie Award for Innovative 'Dola Duka' Campaign

HNB Assurance PLC was recognized with the prestigious Effie Award under the Insurance category for its groundbreaking ‘Dola Duka’ campaign. Notably, HNB Assurance was the only winner in this category, underlining the campaign’s creativity, effectiveness and impact.The ‘Dola Duka’ campaign was conceptualized to address the unique cravings of pregnant and expecting mothers, ensuring they had access to their desired food items at any time. HNB Assurance bore the delivery costs while collaborating with merchants to extend their operating hours late into the night, ensuring seamless fulfillment of these cravings. This initiative showcased the brand’s deep commitment to customer-centric innovation and redefining insurance beyond conventional boundaries.Expressing his thoughts on this achievement, CEO of HNB Assurance PLC, Mr. Lasitha Wimalaratne, stated, “I am truly proud of the effort that went into us winning an Effie Award, which is a testament to the meaningful impactful we managed to make. For us, ‘Dola Duka’ was more than just a campaign, it was about understanding and addressing a real need, reinforcing our promise to care for our customers beyond insurance. My congratulations to all the teams involved.”Adding to this, Chief Marketing and Customer Experience Officer of HNBA, Mr. Dinesh Yogaratnam, commented, “This campaign reflects our ethos of innovation and customer-first thinking. ‘Dola Duka’ was designed to resonate emotionally while delivering tangible value, and this award is a validation of that success. A big thank you to our incredible partners, RN Media and Quickee.lk, for joining us on this journey and making this campaign a reality. We will continue to move forward bigger and better, creating impactful campaigns that redefine the insurance industry and enhance the lives of our customers and beyond.”

Read More
news

25

Feb

HNB Assurance Group Powers Ahead with 21% GWP Growth in 2024

HNB Assurance Group (HNBA and HNBGI) posted yet another year of remarkable performance, improving on its impressive growth rate maintained over the last few years. For the financial year 2024, the HNBA Group achieved a 21% increase in Gross Written Premium (GWP), growing from Rs. 18.8 Billion to Rs. 22.7 Billion. The Group also recorded a consolidated Profit After Tax (PAT) exceeding Rs. 1.8 Billion, marking a 7% growth compared to the previous year.HNB Assurance PLC's (HNBA) financial strength was highlighted by its upgraded Fitch rating, making it the only life insurance provider in Sri Lanka with an 'A' rating from Fitch Ratings Lanka. Complementing this, HNB General Insurance (HNBGI) also achieved an 'A' rating, positioning it among the few general insurance companies in Sri Lanka to earn this distinction.Chairman of HNBA Group, Mr. Stuart Chapman, commenting on the Group’s financials for the year 2024, stated, “I’m extremely proud to note that the HNBA Group has once again exceeded expectations, delivering strong results that showcase our strategic foresight and operational efficiency. In terms of our numbers, over the past four years, we have consistently delivered strong growth, with a remarkable 22% average annual increase in GWP as a Group. This achievement underlines our focus on sustainable business practices. Our share price growth of 42% at end of 2024 reflects the trust the market places in our stability. It is also remarkable to note that both HNBA and HNBGI have maintained robust capital adequacy ratios of 379% and 219%, respectively, well above the regulatory requirement of 120%.”The Group’s Funds Under Management increased by 24% in 2024, reaching Rs. 55 Billion, highlighting the strength of the investment strategy as a key pillar in maintaining the Group’s financial stability and profitability. “When it comes to Insurance, trust is an absolute must and this remains central to our operations, as evidenced by the fact that we honored claims exceeding Rs. 6.7 Billion, with 98% of complaints being resolved successfully. This track record is a direct result of the dedication and hard work of our team, along with our focus on building lasting relationships with our policyholders”, added Mr. Chapman. CEO of HNBA Mr. Lasitha Wimalaratne, breaking down the achievements of HNBA, stated, “Looking back at 2024, I am genuinely proud of the strides we have made as a company. Achieving a 7.5% market share is a huge milestone and we are well on our way to hitting that 10% target by 2026. Our New Business Premiums grew by 27% and our overall GWP up by 26% compared to 2024, which speaks volumes about the trust our customers place in us. Our investments also paid off, with an 8% boost in investment income, reaching Rs. 6.9 Billion.”“Personally, what stood out last year was, how we weathered challenges together. Despite the higher operating costs from our IT upgrades, we managed to close the year with a 3% growth in profits. Additionally, our Total Assets have grown by 24% to reach Rs.53 Billion with a PBT of Rs. 2.4 Billion and PAT of Rs. 1.66 Billion. I'm extremely thankful to all the teams for their collective efforts in driving our business from strength to strength,” he added.CEO of HNBGI, Mr. Sithumina Jayasundara, sharing his thoughts on the 2024 financial performance, stated, “2024 was a year of resilience and innovation for HNBGI, as we sustained our remarkable growth trajectory, doubling the industry growth rate for the fifth consecutive year. Our overall GWP growth of 14%, compared to the industry’s 6.9%, reflects the strong momentum we continue to drive. Notably, our non-motor segments surged by 24%, with Marine, Fire and Engineering Insurance achieving exceptional growth of 166% and 27% respectively, which is the highest among the top 10 General Insurers in the country. Despite challenges in the motor insurance sector, we remained agile, diversified our offerings, and secured a solid 6% growth."“One of the aspects we paid close attention to during 2024 was customer satisfaction which reflected in our renewal retention ratios of 77% for motor and 82% for non-motor segments, as well as a remarkable Net Promoter Score of 77. These figures show the trust and loyalty our customers have in us. Additionally, we achieved a 59% growth in Profit After Tax, and a market share of 7% which demonstrated the success of our strategy of driving sustainable growth in an uncertain environment. With our total assets reaching Rs. 10.2 Billion, a 7% increase, we’re confident that our approach is positioning HNBGI for long-term success.” Added, Mr. Jayasundara. 

Read More
news

11

Feb

HNB Assurance Life Campus Partners with Sri Lanka Institute of Marketing to Elevate Training

HNB Assurance PLC entered a strategic partnership between its Partnerships Channel’s training arm, Life Campus and the Sri Lanka Institute of Marketing (SLIM), marking a significant commitment to professional excellence and transformational learning.The Partnerships Channel at HNB Assurance has been rapidly expanding, positioning itself as a key driver of HNB Assurance’s business growth. With an increasing number of partnerships and a dynamic team dedicated to offering tailored insurance solutions, the need for continuous learning and professional development has never been greater. Recognizing this, the Life Campus was established as a dedicated training hub to equip the Partnerships Channel team including Bancassurance officers and other sales and management staff with the knowledge, skills and industry insights required to excel within its competitive market.This affiliation will offer specialized training programs, workshops and courses tailored to hone skills in sales, customer engagement and marketing, ensuring that HNB Assurance’s Partnership team is at the forefront of industry best practices.This initiative is part of HNB Assurance’s broader commitment to continuous professional development and by integrating the National Body for Marketing, SLIM’s robust training framework into Life Campus, the company is ensuring that its team remains agile, forward-thinking and ready to capitalize on emerging opportunities.

Read More
HNB